Sysprove helps organisations with the development of business systems strategy and the selection and implementation of enterprise applications, specifically Enterprise Resource Planning (ERP) and other systems including Customer Relationship Management (CRM) systems.

We do not have any affiliations with any ERP vendors, this allows us to provide independent advice focussed on finding the most suitable solution to suit your needs.

Services we provide include:

  • ERP and Business Systems strategy
  • ERP and business processes
  • Requirements definition
  • ERP vendor selection
  • ERP contract definition
  • ERP implementation and project management
  • Getting the most from your ERP system

ERP and Business Systems Strategy

ERP systems and other core business systems play an important role in supporting the operational and strategic processes within organisations. An ERP project is a major undertaking for any organisation. There are many factors to be considered prior to the selection of an ERP system. This includes the preparedness of the organisation to adopt the ERP. The ERP system may need to integrate with other systems within the organisation. The organisation’s objectives and future plans must be considered to ensure that the ERP system can support these.

Hence prior investing in an ERP system or upgrade, organisations must define their ERP strategy. Failure to do this can result in cost and time implications as well as missed opportunities.

Sysprove has helped a number of organisations in defining effective strategies to acquire ERP systems and associated activities towards the successful implementation. Whether an organisation is planning to upgrade its ERP system or implement an ERP for the first time, several strategic decisions must be made to ensure that the ERP project is successful and delivers the envisaged outcomes.

ERP and business processes

From our experience organisations implement ERP systems but do not change the underlying business processes to align with the new ERP system. Sysprove’s experience in business process documentation and improvement services help to review and implement business processes to benefit from the functionality offered by the ERP system.

ERP requirements definition

While there are common business processes across organisations each organisation is unique in its own way. Hence, prior to selection of an ERP system it is vital to clearly define the requirements of the organisation. Our Consultants have extensive business process and technical experience across a range of business domains. With this expertise, they work alongside the organisation personnel towards defining the requirements. This enable to compare the candidate ERP system both at a functional as well as technical level to identify the most suitable system to meet the client requirements.

Further, Sysprove’s methodology in ERP selection considers a number of other factors to identify the suitable solution to meet the requirements of the organisation.

ERP Vendor Selection

There are a number of players in the ERP market. These vendors are divided into several categories titled Tier 1, Tier 2 and Tier 3. Within each tier there are a number of vendors with various capabilities and price ranges. It is vital to understand the capabilities of the vendors and match these with the client requirements to identify the most suitable vendor.

When selecting an ERP vendor a range of factors must be considered. TCO (Total Cost of Ownership) is one such factor. Failure to identify the relevant costs at the time of purchase as well as over the next few years may result in the organisation spending excessively on the ERP system.

Sysprove’s proven methodology in ERP selection considers a number of such factors towards identifying the most suitable solution.

ERP Contract Definition

Once the ERP vendor is selected the next step is to ensure that an appropriate contract is defined.  ERP projects are complex and to govern the ERP implementation, a comprehensive contract is necessary between the organisation and the vendor. There are a number of aspects to be covered in the contract and exclusion or failure to sufficiently address various aspects can lead to project cost and time escalations.

Often the small details that are included or excluded from a contract can influence the success or failure of an ERP project. While there are standard clauses to be included in an ERP contract most of the key items will be dictated based on the current circumstances. One such item is the basis to migrate the data from the current systems to the new system. Sysprove has seen a number of ERP projects that has faced challenges just based on this factor. Sysprove’s expertise in helping negotiate and define contracts which are comprehensive have been commended over the years.

ERP Implementation Project Management

Sysprove has extensive experience in the project management of ERP implementations. We provide  support to the organisation as well as the vendor to ensure that the project is executed to meet the project objectives and milestones.

Getting the most from your ERP system

Most organisations do not take the full benefits of the ERP system. Often limited functionalities are utilised. This may inhibit the organisation gaining the full benefit from an ERP system. While significant payments may be made in the purchase and maintenance of the ERP system the relevant benefits are not accrued. There can be multiple reasons for this. Sysprove performs a detailed audit of the circumstances and identifies the issues pertaining to the limited utilisation of the ERP systems.

We have assisted organisations to utilise the functionalities offered by the ERP systems and become more efficient.