Sysprove assists organisations with compiling policies and procedures associated with various disciplines. These include Operational Processes, Human Resources, Information Technology, Administration, Regulatory/Compliance, and other key areas supporting the operational and strategic needs of organisations.
Losing a staff member can often mean losing critical operational knowledge. Documentation of processes not only safeguards the knowledge within the organization but is also the first crucial step towards process improvement.
Our approach to process documentation involves a review of the currently available process documentation, identification of gaps in documentation, and recognition of processes requiring documentation. Sysprove ensures that documents created follow a standard and consistent layout, naming convention, and a template customised specially for the organisation.
Understanding the current processes and reviewing available documentation
Identification of gaps in the documentation
Creating customised templates branded for the organisation
Compilation of documents
We also focus on defining or modifying supporting documents, including forms, check lists and templates associated with the processes being documented together with awareness training and implementation support.
Well-written policies and procedures are fundamental to the operation of an organisation, whether small or large. We believe that policies and procedures need to be practical and easy to understand.