University Business Process Improvement and Compilation of Policies & Procedures

About the Client

Royal College of Surgeons in Ireland, Medical University of Bahrain (RCSI Bahrain) is a constituent university of the Royal College of Surgeons in Ireland. RCSI Bahrain offers internationally recognized qualifications in Medicine, Nursing, Healthcare Management and Healthcare Ethics & Law .


A growing student population and a move to a  new state-of-the-art campus, required RCSI Bahrain to review the business processes associated with  university administration  and compile a new set of policies and procedures.

Company Name

RCSI Bahrain


Medicine, Nursing, Healthcare Management and Healthcare Ethics & Law

Related Services



We worked with each department within the university to build the skills required to compile the relevant policies and procedures through a series of workshops.


Improved business processes yielded better controls, reduction in cycle times, and greater student satisfaction.  Moreover,  staff members who attended the workshops acquired a new skill set which they can use to continue the documentation of processes and implement changes to Policy and Procedure documentation.

Client Testimonial

“Sysprove’s work with the university has been a major factor in administrative staff being able to acquire skills associated with identifying and documenting business processes thereby improving efficiencies within administration departments of RCSI Bahrain.”

Dr Petra Oldfield
Associate Director of Administration
RCSI Bahrain
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